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Jason did well and listened to me rather than always talking to my husband. This is my car so appreciated that he did not do as often happens, the sales people defer to the male customer.
Excellent service received from Jason Ogilvie and Todd Beelby, top notch staff.
Very proactive staff from management right down to admin staff, great to work with in the community and they also send business referrals back my way as well.
If you are in search of a high quality Japanese product, and want to receive excellent customer service Campus Acura is a must.
Very easy to talk to and willing to recommend the best vehicle for my needs, not necessarily the most expensive vehicle. I would recommend this dealership and in fact have already done so!
Eddie was a pleasure to deal with and he made the experience of purchasing my new ILX a very positive and fun experience. The rest of the team were very professional and friendly; you have a great team at Campus.
Professional, wonderful product knowledge, a great product courteous staff,a really good buying experience.
Good sales staff, no pressure, and they are willing to negotiate price in a clear manner--lots of vehicle competition out there!
The staff are very friendly and, I feel, truly believe in the product they are selling/servicing. They made us feel right at home and spent much more time with us than we expected answering all of our questions. The follow-up phone calls and genuine concern over our satisfaction is truly comforting. A very professional yet friendly experience.
Exceptional service from the receptionist, our salesman Gideon, Todd and Sean, Managers!!!
Tyler explained the most important features but tried not to overload me! He welcomed me back at anytime with questions that I might have.
Welcoming, knowledgeable, low pressure, confidence in their product.
We Have purchased three Acura MDX vehicles from Campus Acura in the last seven years which explains it all.
Best service and best dealership . Special thanks to Sean, Todd and our permanent sales consultant Jason Ogilve. We always had the best experience and best service.
Amazing, friendly, and very knowledgeable people, from sales to finance to the product delivery! Couldn't have asked for a better group of people to give business to.
Super competent individuals. They are confident with their product and don't bad mouth other vehicles - they simply highlight why the Acura vehicles are better. I enjoy this place and see myself coming back for many years to come.
I received excellent service today from Eric Nguyen. I had just come from the Cadillac dealership, and although I was on the lot for 10-15 mins, I was completely ignored by their sales staff despite being seen by several of them...and although a Cadillac was my first consideration for a new SUV, this dealership has now lost a sale. When I visited the Acura dealership, Eric introduced himself right away and showed me several vehicles based on what I was looking for. He wasn't pushy or irritating as some salespeople can be, and has left me with a good impression of the entire campus dealership!
Love the bottom line dealing. I love to buy and sell cars. I always have a good feeling when I leave your company. I bought a used vehicle a few months ago for our daughter and felt great then also.
Thank you Judy & Garnett R.B C Shaver & Hobbies
Our salesman was new to his job but immediately told us that and said he could certainly find out anything he was not sure about. We appreciated his honesty and he never mislead us.
Excellent service, quality product. Nick Lee fully explained the vehicles features and controls and provided ample opportunity for questions. They Exceeded expectations, given that we closed the deal, traded our vehicle and took possession all in less than a half a day. Todd Beelby met with us. He was aware we had a fairly short window to complete the documentation and return to Central Vancouver Island. He was very professional, fully explained all documents before we signed them. I would highly recommend Nick Lee. We had shortlisted the RDX and Nick was able to fully address any questions we had. We had an appointment for 11:00am to see Nick Lee. We were 10 minutes early and Nick came to the parking lot to greet us by name, very impressive.
A very friendly and courteous staff that care and understand the needs of the customers.
I have suggested Campus Acura to my family and who, by the way, had purchased a sedan.
We enjoyed the experience very much. Our salesperson was very knowledgeable, helpful, and friendly. As was the business manager.
Excellent service, on time, very customer oriented service. Thank you, Acura Victoria
Friendly, welcoming. No pressure sales person. Pleasant.
I asked to have the wheels switched over because I liked a different style rim and it was ready to go, very appreciative when I saw that.
Eddie went through everything with us and answered all our questions. He certainly knew the car controls and explained them to us.
Very knowledgeable staff.
Jason Ogilvie greeted my wife and I with a very warm welcome and made us feel very comfortable without the sense of high pressure salesmanship.
Jason is a most congenial representative, and a fine example of a caring, understanding employee. I have already recommended Campus Acura and Jason Ogilvie to one colleague. Campus Acura is a very understanding and welcoming dealership, with friendly, understanding and very knowledgeable staff who do not exercise what I would deem "high pressure" salesmanship.
Thank you so much for taking the time to drill out the seized bolt around my rear license plate!!!!
I received a follow up letter from Craig Hygh and I thought I would pass along a quick message. Getting this follow up letter was a nice touch after a very satisfying visit to Acura for a service on my MDX. I have only had great experiences at Acura for servicing my vehicles, and I would highly recommend that any Acura owner should be taking their vehicles in to Campus Acura. I will always be taking my car to Campus Acura; and thanks for the great service!
Best service I can find, they know my car, know my needs, and understand that due to me being in school i only want fixed what is necessary. I would recommend them every time.
The customer service provided was excellent. The service agent's knowledge of all aspects of service questions asked was exceptionally thorough and presented in a detailed format that was easily understood and clear.
I would not hesitate to bring my vehicle back for future service needs and would definitely be confident providing a recommendation. I felt the Campus Acura Service Team went above and beyond my required expectation and provided me with valuable information for future visits. Thank you for the exceptional time, care and effort from James at customer service. His patience with my questions and attention to detail provided an exceptional customer service experience that is rarely found in any industry!
Exceptional service delivered with a personal touch. James and Andrew are true professionals and they treat my vehicle like it's their own.
Knowledgeable. Good listeners. No pressure sale. Good product.
Sean & team at Campus Acura are amazing! Personal, friendly service. Not pushy. We felt very comfortable & well taken care of.
Eddie & Trevor took the time to make sure we were comfortable in the operation of our vehicle & asked us to come back after using it for a bit to get further instruction. Todd explained everything very clearly & gave us options as needed. Eddie & Trevor spent considerable time making sure we were making an informed decision to best suit our needs. Eddie was very pleasant, knowledgeable & entertaining.
Eric Nguyen was great to deal with would highly recommend.
It was first class , it all started with a gentleman opening the door when we arrived & when we left.
My friends know that I would not consider any other car my experience at Campus Acura has always been very good. I loved my old car and I look forward to driving my new car.
I have always serviced my car at Campus Acura James has always taken care of me and explained the service that was done on the car and what would need doing in the future. Eddie was very patient with me and explained everything and made sure I understood the many complex details of operating the vechile. The father and son (along with Nick) team are wonderful. I had considered leasing a new car and Nick explained the process and made me comfortable with my decision.
You have the best service department I have experienced in 50 years of motoring. Quite a feat.
Eric washed, fully fueled, and had the computer set to my personal needs. This was very helpful.
They did everything to meet our needs and he (Eric) exceeded my expectations. A beautiful vehicle, that I love driving and it has so many features that it will take some time to learn to operate all that it has to offer. Based on the service thus far, although I live 250 km away from the dealership I am willing to travel as I feel that I would continue to receive excellent service for my MDX Elite.
Excellent service on factory recall for airbag replacement! Service guy was great - courteous & helpful. Car was cleaned inside & out, plus I had a ride to work. Couldn't ask for more than that!
Thank you Campus Acura.
My car was taken in quickly and was completed ahead of the estimated time. Service personnel are always friendly and informative.
The repair to my car was minimal in terms of time and expense (replacing the battery that died unexpectedly). In spite of this, when the service adviser learned that I had an appointment across town, he immediately offered a (very nice current model Acura TLX) car for my use which was very much appreciated.
Exceptional professional service. Have been very happy dealing with Campus for past several years.
The best car buying experience ever. I am 60 yrs old and have purchased lots of new cars.
For a person just starting his career in auto sales my rep was outstanding!